How can we help?
Help Topics
Guide to DearReal
6 ArticlesDo you want to understand it all? Here is where to start!
- What is “Trusted network”?
- We are both members but cannot see each other on the app
- What is the difference between a Vouch and a Matchmaker?
- How do I report abusive behaviour or block a user?
- What is the difference between a Friend and a Contact?
Safety and Privacy
3 ArticlesWe offer the best safety and privacy than any dating app out there. We also take your feedback and issues very seriously. Find all about it here!
- Can I trust DearReal with my private information?
- How do I report abusive behaviour or block a user?
- How to Contact Support
Troubleshooting
5 ArticlesPlease find the common issues we can sort out here!
- Still, seeing a user’s network you blocked or reported?
- I’ve just added a friend to my phone contacts but he is not showing
- We are both members but cannot see each other on the app
- How do I report abusive behaviour or block a user?
- How to Contact Support